|
Written by Ryan
|
|
Saturday, 09 May 2009 02:02 |
|
In a continued effort to help protect our services we have begun to start blocking all Tor Nodes and Exit Nodes on both servers. As much as Tor is used for peaceful operations at times, it is used way too often for malicious intent and by taking this step to block out just one out of many ways to carry out malicious activities we hope that our efforts will help you in the end. We are now allowing ICMP traffic to all servers, there was no potential for attack by ICMP however it was best to block it until incoming ICMP could be properly limited in the event of a flood. Ryan Shurr
Network Administrator & Canadian Partner
The-IRC Hosting Solutions LLC
Tel#: 1-888-460-0718 |
|
|
Recent Network Outages Explained |
 |
 |
 |
|
Written by Ryan
|
|
Wednesday, 06 May 2009 18:59 |
|
After all the recent outages I can understand you being frustrated by all this as we understand how you feel, not just because we are suffering by these outages but we have been in your position with providers ourselves.
In every server issue we have had in the past we have worked very hard to bring you continued stable service that we ourselves would come to expect as a client. However when it comes to network problems we are somewhat at a loss of control in these matters, but we always try to work with our upstream provider to resolve and track down any issues we are aware of from direction observation or by hearing reports of problems from clients like yourself.
Below is the latest response from Gigenet in regards to the recent outages today, it is unknown if they have ceased completely but we do know that there is at least a light at the end of the tunnel and their network should stabilize within the next few hours.
-------------------------------------------------------------------------------- Ryan,
The IRC network issues are related to a newer piece of equipment that is designed to help filter attacks on that network. Our main network engineer has been working on the issue since earlier today. We will keep you updated regarding this issue and apologize for the un-foreseen amount of downtime. This should be resolved by the end of today and we apologize for the inconvenience.
Thank You,
Mike Mac
--------------------
GigeNet
545 E. Algonquin Rd. Suite D
Arlington Heights, IL 60005
1-800-561-2656 x 8109 -------------------------------------------------------------------------------- In Regards to server operations, we have decided to change the way that we protect the performance of the services we provide by blocking all incoming ICMP traffic, having strict firewall rules against spoofing and SYN flooding. Thank You! Ryan Shurr
Network Administrator & Canadian Partner
The-IRC Hosting Solutions LLC
Tel#: 1-888-460-0718 |
|
Last Updated ( Wednesday, 06 May 2009 19:15 )
|
|
Eden - Unexpected Outage (4:25 to 4:43 Pm EDT) |
|
|
|
|
Written by Ryan
|
|
Wednesday, 08 April 2009 14:56 |
|
When we thought it was all over for today, out of no where the server crashed because of a network buffer setting being too high and once it came back online, we quickly corrected the problem and rebooted the server one last time in order to fix the problem. |
|
|
Eden - Investigation Completed |
|
|
|
|
Written by Ryan
|
|
Wednesday, 08 April 2009 14:01 |
|
We have completed our investigation into the problems that were witnessed this afternoon and have discovered that a huge inbound DDoS attack was directed at specific customers IP Address and after the server came back online the attack began again and only because of higher network buffer settings, it prevented the server from being non-responsive again. We have taken appropriate action against the customer in question and we don't anticipate any further attacks at this time. |
|
Eden - Investigation Underway |
|
|
|
|
Written by Ryan
|
|
Wednesday, 08 April 2009 12:55 |
|
For an unknown period of time today Eden experienced major connectivity issues that caused most services to become non-responsive, as soon as we became aware of the problem we quickly put in a ticket with our provider and as a last resort the server was rebooted. After the server came back online several network settings were quickly changed and then the server was rebooted one last time. As of now the problem has been corrected and we will be continuing our efforts to investigate the cause of the outage this afternoon. |
|
|
|
|
<< Start < Prev 1 2 3 Next > End >>
|
|
Page 1 of 3 |
