The-IRC Hosting Solutions


The-IRC Terms of Service.


Service terms for the average Joe...


Disclaimer:

The-IRC takes no responsibility for any damages or losses Customer's business may suffer due to use of The-IRC products and services. The-IRC takes no responsibility for the data and or files contained in Customer's directories. Customer agrees to assume full responsibility for data/files contained in Customer's home directory and all of its subdirectories.

The-IRC reserves the right to change and or modify its policies at any given time without any prior notice. If Customer violate any terms and conditions, The-IRC has the right to deactivate any account on The-IRC machines.

Payments:

The-IRC will not activate any account ordered by Customer until Customer has paid the first term's fee for that account. Only at the discretion of a The-IRC administrator can Customer have their account activated before payment. All first payments must be paid in full, without exception.

All The-IRC invoices are payable upon receipt, and are due 15 days prior to the commencement of the next billing period. Cancellation of Customer's account should be given no less than one week prior to the next billing period. Failure to make timely payments may result in temporary account deactivation.

If Customer billing status is delinquent for more than a two week period, Customer's account will be deleted along with all data in the Customer's directories. In this case, Customer may be allowed to retreive any and all data in Customer's directories, but this will be at The-IRC discretion. Customers who wish to reactivate a delinquent account will be charged with a reactivation fee and the normal price for the next billing period.

Refunds: Refunds on unused service periods are available subject to the following terms and conditions.

- Refunds will not be issued for those who break our Terms and conditions and Acceptable Use Policies.
- Domain names are non-refundable.
- SSL certificates are non-refundable.
- Setup fees are non-refundable.
- Customers who request a refund on eligible services within 4 days of signup will get their account credited with the prorated amount of time left on their account.
- Account credits are Non-refundable, usable only for The-IRC's Services.

Placing an order indicates your acceptance of these terms and conditions. If you have any questions regarding this policy please contact us.

SHOUTcast Account Policies:

The-IRC will not be hield liable or responsible for the conduct of it's customers under any terms. Client's are liable for what they Broadcast and are responsible for paying Broadcast royalty fees on their own accord.

Abuse:

The-IRC reserves the right to decide what constitutes abuse of any of The-IRC machines, personnel, or customers.

The-IRC reserves the right to refuse service to anyone.

Server abuse includes, but is not limited to the following:

a) Hacking or cracking any The-IRC machines
b) Storage of warez, illegal mp3 music files, pornography, exploits, or any illegal copyrighted content for any purpose
c) Sending unisolated messages to others, known as spam, for Customer's website, email, dns, or for The-IRC
d) Scanning or flooding directed at or from The-IRC machines
e) Transmissions of any material in violation of federal, state, or local regulation.
f) Violation of IRC network terms of service (example - causing an IRCnet oper to k:line)

Account Sharing:

Account is to be used by Client only. Client is defined as the person listed on the The-IRC service order. Client is responsible for activity in Client account. Client may not resell, trade, or give away access to account, without expressed permission from The-IRC. This includes sharing of accounts or processes, such as bouncer programs.

Violation of these afore-mentioned constitutes breach of contract and will result in immediate account suspension and/or termination, without refund. All files, e-mail, domains, or other account items will become property of The-IRC.

Early Account Terminations or Suspensions:

The-IRC reserves the right to suspend any account, for any reason, at any time. Best effort to contact Customer will be made by The-IRC before account suspension. If we find evidence of your account being attacked in any way we reserve the right to suspend and/or cancel the account. Removal of an account may occur 2 days after a suspension. The-IRC disclaims any responsibility and warranty for any data contained in Customer's account during the removal of that account.

Violations of these policies will represent a breach of your contract with The-IRC, resulting in suspension and/or removal of your account from our systems without warning. Anyone who breaches this contract between Customer and The-IRC is not subject to a refund, unless specified otherwise by an administrator.

Username and Domain Changes:

In order to change your account username, we are required to delete your account and recreate it all over again like you were just signing up. Due to the effort and time needed to do so, a $5 charge may be added to your next invoice. The-IRC assistance in domain name assignment changes are complimentary.

General Account Usage Of Service By Client:

Client may not:
- run greater than allotted processes.
- have more than 3 (three) IRC connections per process.
- bind to IP addresses/hostnames that are not public, without expressed permission.
- invoke crontab less than every 10 minutes.
- promote, entice, or participate in -- or attempt to participate in -- denial of service attacks; if Client is found to be receiving denial of service attacks frequently, account may be suspended or terminated, without refund, by The-IRC.
- run webcams, shoutcast servers, any type of game server, or any other process that utilizes an unreasonable amount of bandwidth or system resources, without expressed permission.
Violation of the afore-mentioned constitutes breach of contract and will result in immediate account suspension and/or termination, without refund. All files, e-mail, domains, or other account items will become property of The-IRC.

Web Hosting Policies:

Websites being hosted by The-IRC are to be used by the owner of the account and not resold, unless agreed to by The-IRC. Customer is not permitted to resell space or give away website hosting services to another party, unless permission from The-IRC is granted in writing. Web hosting services are defined as allowing a separate third party to host content on the owner's web site. Ad banners, classified ads, and personal ads are excluded from this restriction.

Shell Account Policies:

Customer agrees to only use allocated disk space for the software and data being used on Customer's account. Customer agrees that the processes being run on the shell will not connect more than once per process to any IRC Network, with the exception of bouncing software. Customer agrees that software used by Customer is the legal property of the Customer, and that this software will not intentionally cause or be used to cause harm to The-IRC, its customers, or the Internet community at large. Server abuse will lead to suspension and/or removal of Customer's account, potential legal prosecution, with no refund owed to Customer.

Customer agrees that processes being run from Customer's account are not to be used to redistribute files of legal or illegal nature. Customer agrees that any amount of bandwidth over 100 megabytes/month and any number of concurrent background processes greater than 5/month from Customer's account is excessive and is grounds for account suspension or removal. Customer also agrees that Customer initiated floods, hacking attempts, or any malicious action intended to cause harm to another, for any reason, is grounds for immediate account suspension/removal and prosecution.

IRCD Account Policies:

Customer agrees to only use allocated disk space for the software and data being used on Customer's account. Customer agrees that any IRCD found to be storing DDOS/packet bots on them will result in account termination without refund. Customer agrees that Customer is responsible for maintaining his/her network. Information will be turned into the FBI or your local authority. Any material not mentioned above is left entirely to the discretion of the The-IRC administration. Server abuse will lead to suspension and/or removal of Customer's account, potential legal prosecution, with no refund owed to Customer. Customer agrees that software used by Customer is the legal property of the Customer, and that this software will not intentionally cause or be used to cause harm to The-IRC, its customers, or the Internet community at large.

Customer agrees that processes being run from Customer's account are not to be used to redistribute files of legal or illegal nature. Customer also agrees that Customer initiated floods, hacking attempts, or any malicious action intended to cause harm to another, for any reason, is grounds for immediate account suspension/removal and prosecution.

DNS Hosting Policies:

Customer agrees to utilize their DNS zone's in a responsible manner, Customer will NOT use The-IRC's DNS Hosting services to conduct illegal business in any form. Customer Agrees that at any time, if caught hosting/supplying DNS for illegal and malicious websites, The-IRC Staff will reserve the right to Terminate Customer's Present and Future Hosting abilities with The-IRC.

Customer Agrees that if outstanding bills are not paid in a timely manner that no matter how many accounts, customer will have ALL DNS accounts suspended until Payment is received. The-IRC Staff are not Obligated to retain Customer's Zones once Customer Cancels or has their account Terminated.

Data Retention Policies:

Account backups are held for up to 6 months after an account Termination. If a Customer requires the last account backup after termination, Customer will have to pay the equivellant of the last billing periods invoice, plus 3% per month, up to 20% after 6 months. After Six months, account backups left are purged from The-IRC's backup systems.

Terms and Condition Updates:

The-IRC reserves the right to change any policies, prices, or configuration of any and all accounts when deemed appropriate and necessary.

The-IRC ToS Last Updated February 9th, 2013